Privacy Notice
Privacy Policy
Jet4Bet Casino respects the privacy of every visitor and registered member. This document outlines what personal information we gather, how it is handled, and the choices available to you regarding your data.
Information we gather
When you register, we ask for identifying details such as full name, postal address, date of birth, contact email, and phone number. These are required to comply with the verification standards mandated by license OGL/2024/161/0191.
Payment information including bank account numbers, card details, or e-wallet identifiers is processed through encrypted gateways. Jet4Bet Casino does not store full card numbers on its own servers.
We also automatically collect technical information such as IP address, browser fingerprint, device type, and gameplay logs to safeguard accounts and improve service quality.
Purposes of processing
Personal details power core platform functions including account creation, withdrawals, customer assistance, and compliance with anti-money-laundering checks.
Behavioural and technical data feeds our security systems to detect suspicious access attempts, bonus abuse schemes, and collusion patterns between accounts.
With your explicit consent, contact details may be used to send promotional newsletters about new releases, tournaments, or seasonal offerings. You can withdraw this consent at any moment through your account preferences.
Sharing with third parties
Jet4Bet Casino does not sell personal information. We share data only with vetted partners who help us deliver the service — game suppliers, payment processors, identity verification firms, and analytics providers.
Where regulatory authorities such as the Curaçao Gaming Authority or competent Canadian bodies require disclosure, we cooperate within the boundaries set by applicable law.
All partners are bound by confidentiality agreements and data-processing terms that match or exceed our own internal standards.
Your rights and storage periods
Canadian players are protected under PIPEDA and provincial privacy statutes. You may request a copy of the data we hold, correct inaccuracies, or ask for erasure where no overriding legal duty applies.
Records linked to financial transactions and gambling activity are retained for a minimum of five years after account closure to satisfy licensing audit requirements.
To exercise any privacy right, write to our data protection officer at the address shown in the support area. We respond to verified requests within thirty days.
Contacts
- Data Protection Officer — [email protected] for access, correction, or deletion requests
- Customer Care — available 24/7 through the in-platform chat widget